Support

Need help with PillPal? We’re here for you.

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We typically respond within 24-48 hours.

Frequently Asked Questions

How do I add a medication?

Tap the “+” button on the main screen, enter your medication name, dosage, and schedule, then save. PillPal will remind you at the times you set.

How do I delete my data?

You can delete individual medications within the App, or delete all data by removing the App from your device. You can also contact us at chad.newbry@gmail.com to request full data deletion.

Is my data private?

Yes. Your medication data is stored locally on your device and is not shared with third parties. See our Privacy Policy for full details.

Can I change my reminder times?

Yes. Tap on any medication in your list, then edit the schedule to adjust your reminder times.

Is PillPal a medical device?

No. PillPal is a personal organization tool to help you remember your medications. It does not provide medical advice. Always consult your healthcare provider for medical decisions.